Customer Service / Service Center
303.492.5522

Billing Information

CUSTOMER SERVICE CENTER: 492-5522

Dispatch: 492-5522 (24 hour coverage, including weekends & holidays)
Facilities dispatch receives emergency, maintenance, and project work requests from University customers, issues work orders and radio dispatches all emergency work requests. They also monitor numerous building alarm systems.

Building Proctor System: 492-6501
Building proctors act as liaisons between building occupants and Facilities Management. Building proctors are the eyes and ears of the campus and play a significant role in improving communication on the campus.

Work Request Process:
Facilities Management services are available, by request, to all University departments and tenants, however, auxiliary departments and accounts are charged for all services rendered.

Generally all request for maintenance services should go through the designated Building Proctor (emergencies excluded). Requesters should check their respective departmental policies on authorization to request fabrication or remodeling services.

Work request forms are available by contacting the Service Desk at (303) 492-5522.

Work requests can be submitted, 24 hours a day, everyday of the year, in the following ways:

1. Called into the Service Desk at (303) 492-5522
2. Faxed to the Service Desk at (303) 492-8656
3. Mailed to the Service Desk at Campus Box 53
4. Delivered directly to the Service desk located in the Stadium, Room 1B32H (East side, ground level, under Gate 12)
5. Submit work requests

Important Note: Building proctors should submit all work requests to the Service Desk rather than calling Supervisors, Managers or the Director. Cooperation with this requirement will greatly facilitate the collection, processing and dispatch of the information required to efficiently respond to work requests in a timely and accurate manner.

Facilities Management Recharge Policy